If any condition you cancel your holiday or a little part of that. Any cancellation must be informed in writing by the individual who made the booking. If individuals complete travel agreement is canceled, all amounts of money paid will be a loss. If a section of your holiday is canceled, a charge of £35 per person will be charged. Where extra amounts of money have been collected concerning to a specific component these will be a loss.
Changes or Cancellation by You
Where you or any member of your party is prevented from travelling for any reason (including death, illness or jury service) we will transfer your booking to any other person satisfying all the requirements relating to your holiday notified to us by you in writing a reasonable time prior to your due date of departure. If you wish to make any other change to your booking at any time after our booking confirmation has been issued, we will try but cannot promise to meet your request. On some occasions, if members of a group booking withdraw, there are fixed costs which mean the remaining travelling party must pay more per person. We require your authority in writing before we can make any change. In the event that any change is requested in relation to a group booking we require the authority in writing of the lead name before we can make the change.
If you wish, following the issue to you by us of our booking confirmation, to cancel your booking or any part of it relating to any person (in the case of a group booking), we will require your authority in writing or (in the case of a group booking) the authority in writing of the lead name to do so. Our cancellation charges will apply (see the table 'cancellation charges' below). These are calculated with reference to the date on which we receive your authority in writing. We will not refund to you any deposits, administration charges, insurance premiums or any other fees or charges made by us and paid by you relating to your holiday in the event of cancellation by you.
Number of days left before your due date of departure when your authority in writing is received by us. Cancellation charge (expressed as a percentage of the total holiday price)
- 60 days or more Deposit only
- 59 - 43 days 40 %
- 29 - 42 days 60 %
- 7 - 28 days 90 %
- 6 days or less 100 %
Cancellations and Specs
- Reservations which include an upgraded flight (refundable after cancellation the upgrade)
- Reservations which include multiple names, if only part of the customer to the cancellation / refund
- Purchased reservation in cash
- Reservations made via a travel agency
- Reservations made via the website